How do I return an item?
Please contact customer service before returning any items.
We accept returns for exchange or refund 30 calendar days after delivery of the product. Items may be exchanged, replaced or a refund issued. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
Customer is responsible for all shipping costs if seller is not at fault, and may incur a 15% re-stocking charge. Customer is responsible for properly packing all items being returned to assure they arrive back at the warehouse undamaged.
- without showing signs of wear or damage in any way
- must not be a special order or a custom order
- If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Mechling Bookbindery124 Evans RoadButler, PA 16001 Customer Service:724-287-2120800-941-3735